When I click on get the card which I applied for, they say they need more verification, there’s a list of names, one of them is my brother’s. Every time I try this verification, his name is there. The question they ask is which of the following names have I been known by. I click none of the above. They say they cannot verify who I am. I have screenshots
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For this specific issue, I would recommend contacting our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).
