Cant withdraw money to my account

timmy1120
Contributor
Contributor

I have tried to withdraw money from my wallet back to my account and I have linked my bank ac to paypal already.

It just said there is a problem to withdraw money but it didn't tell whats the problem.

 

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@timmy1120 

 

Have you withdrawn funds before?
Are you withdrawing to a bank account and not debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?






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timmy1120
Contributor
Contributor

It shows that the direct debit instruction is accepted,

and the status is confirmed.

I had never withdraw money before, it just being kept at the status of pending.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@timmy1120 

 

Withdrawals are 2-72 hours in the U.K.
https://www.paypal.com/gb/selfhelp/article/why-is-my-withdrawal-on-hold-faq2990



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PayPal_Gwen
Moderator
Moderator

Hi @timmy1120,

 

Thank you for reaching out and joining the PayPal community! @kernowlass has provided a great article on the withdrawal time frame once the withdrawal has completed out of the PayPal account.

 

If you're having issues initiating the withdrawal, it could be our security system preventing the withdrawal from going through. If that's the case, you may need to give it 24-48 hours before attempting the withdrawal again or try to withdraw the money to a different funding source.

 

Thanks,

Gwen

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