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Cant signup. Sms is not coming

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Cant signup. Sms is not coming

Hello, my sister tries to register, but her phone isnt receiving sms. She changed phone number and operator, but problem keeps existing. We cant call directly to US to paypal(i thought paypal is international and open to world, there is a lot of options calling by web, why in 2020 i should call directly to phone?), and there is no option to contact with this problem for us.