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Cant reply to support "Error sending message"

New Community Member

Cant reply to support "Error sending message"

Saw another thread on this - cannot reply to my support ticket "error sending message" - tried about 2 dozen times on different browsers including incognito.

 

Please help!

 

With this issue going on, you may want to consider eschewing automated responses since they are often unhelpful and we cannot reply to indicate we still need help.