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Cant access my account through my logins

Cant access my account through my logins

I am Simon and I come from Kenya. I have been using my PayPal account for some time now without any problem. Only recently I tried logging into my account and can't log in using the correct details. I am told to call the customer care using the American phone number yet from my country it is too expensive to call the US. So I really need help because I need to access my account ASAP. Also, I think it's important to say that my network has a problem in a way that it sometimes displays a different country from where I am when I try to search for my current location. But all through I have been able to log in and do transactions. What may be the problem, please?

2 REPLIES 2
Contributor

Re: Cant access my account through my logins

try to find a stable network or login with another device

Esteemed Advisor

Re: Cant access my account through my logins

@SimonAngatia 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.