Cannot update

anciano
Contributor
Contributor

I may have succeeded, at last, in updating my telephone number, after a good deal of frustration when your program would accept only a mobile number.  Finally I think I have succeeded in getting my Skype number registered.  But when Paypal wanted to use my phone to verify my identity, it refused the Skype number.  Why?

 

Where I have not succeeded is in updating my primary address.  I keep getting this message:  “It looks like your city, state, and ZIP code didn't match. Check them and try again.”  The last time I tried, I cut and pasted all the info (except the state, which I have to select from a dropdown menu) directly from the USPS Zip Code lookup.  Everything was straight from USPS, and PayPal insists that city, state, and ZIP do not match.  What the hell?

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