Cannot set up listing with Ebay as they say I have no Pay Pal account!

Julesoflondon
Contributor
Contributor

I really hope someone can help me please,  I have only just set up a Pay Pal account as I wish to sell something on Ebay.  However, I went through the Ebay listing process with the same email I have for my Pay Pal account but I keep getting the message ..'It looks like there's a problem with this listing.
PayPal email - The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this email address so that buyers can pay you...' but it is the same address! I did everything I should have done whilst setting up my Pay Pal.  Should I cancel my account and reset it up?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Julesoflondon 

 

Double check the email address you have on your listing and make sure there wasn't a typo or spelling error.......


Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


Advice is voluntary.
Kudos / Solution appreciated.
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Julesoflondon
Contributor
Contributor

It is sorted now thank you.. Julie

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bingeclearance
Contributor
Contributor

I'm having the same issue, kept calling PayPal and eBay back and forth, PayPal saying everything all good, eBay saying it's PayPal, then finally a few days ago got someone to tell me that it's a "glitch in the system" and is being worked on. I called them again today and they basically told me there's nothing they can do they tried everything. I tried making a new email, new account, my PayPal is verified, I sold my soul to the devil, I threw everything but the kitchen sink. I can't seem to figure it out. The spelling is correct, everything is correct, everything is verified, nothing is working! I will post an update if I find resolution. I don't know how a company as big as eBay let's someone go a week with this issue, don't they want people listing items for sale????? I refuse to just give up.

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bingeclearance
Contributor
Contributor

PS. When I go to post a listing, and check the box under payment methods, paypal, there is a blank field where you can enter your email automatically. When I called them, they said it is supposed to auto-fill when you check that box with your e-mail.

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Julesoflondon
Contributor
Contributor

Thank you, I contacted ebay again and spoke to someone over the telephone.  She just said she couldn't understand it, did something on her computer and it finally worked.... Julie

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