Cannot make payments

FreshboiMario
New Community Member

I have over $30 in my paypal balance and can't even use that to purchase something that is $20. What is going on with my account I am a content creator and can't get things paid for or anything. Please help me with this issue

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1 REPLY 1

Sidney08
PayPal Employee
PayPal Employee

Hello @FreshboiMario , I hope you're doing fine.

 

You need to upgrade your account so that you can use your paypal balance.

Here's how you can upgrade your account to paypal cash or paypal cash plus :

1. Log in to your paypal account and click "accept money".

2. Choose keep it to your paypal balance. 

3. Read and accept terms and conditions.

4. Submit valid documents if you are required to do so.

 

To learn more about paypal cash or paypal cash plus , please refer to this link : 

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account%2C-paypal-... 

 

I hope this helps. If you find this helpful, make our community better by giving kudos or accepting it as a solution.

 

Have a great day and keep safe.

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