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Cannot log in to my account

Lailakd
Contributor

Cannot log in to my account

I’m currently living in Australia and have a new phone number. Now I cannot log in to my account and someone has been using it?! Please help!!
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Cannot log in to my account

@Lailakd 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.