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Cannot close my account without entering another credit card?

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New Community Member

Cannot close my account without entering another credit card?

I have tried since June to close my PayPal account with no avail!!  My account has been scammed and I will not enter another credit card to officially close the account per PayPal???  I have tried many times to talk to a real person, but can never get anybody on the phone no matter what I message them or go to their resolution center to fix this and I can never fix the problem unless I enter my credit card number?

 

How do you close your account when no money is owed, no orders have been ordered, and the account has not been accessed for anything since July 1st and they keep telling me I have to enter my credit card number to make sure I'm the account owner??  I don't get it, what is the problem here!!