Cannot add bank account for the past week

FishInPond
Contributor
Contributor

Hi

 

I cannot add a bank account to my account. At the Add bank account page, after entering my bank's sort code and account number. It keeps reporting "We're sorry, we're not able to process your request. Please try again later". I've been trying since March 23rd! 

 

I've also sent a message via the Message Center to Paypal Customer Services on March 23rd. But to date, I have had no reply.

 

Help

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello FishInPond,

 

Welcome to the PayPal community and thank you for your post. 

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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