cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot add additional email address

SOLVED
New Community Member

Cannot add additional email address

I tried to add another email address to our Business account and received the following message.

You currently have 1 email address added to your account. You can add 6 more. 

Sorry, there's a problem. If you keep seeing this, please contact customer service. 

 

I've tried with multiple browsers over the past 2 days. I also checked the forums and didn't find a resolution.

 

Thanks,

Dana

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Esteemed Advisor

Re: Cannot add additional email address

@Danabw 

 

Contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and scroll down to click CALL US (or email us, etc).

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Cannot add additional email address

@Danabw 

 

Contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and scroll down to click CALL US (or email us, etc).

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂