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Cannot access account

susiebyrd1970
New Community Member

Cannot access account

Is there anyway to recover my PayPal account that someone completely took over? I'm using my girlfriend's name because I could not login couldn't even come close none of my emails are on the 3 guess your emails, my phone numbers been changed and my card is no where to be found can anyone help me tonight instead of waiting until business hours.thanks
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Cannot access account

@susiebyrd1970 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.