Cannot access account

susiebyrd1970
Contributor
Contributor
Is there anyway to recover my PayPal account that someone completely took over? I'm using my girlfriend's name because I could not login couldn't even come close none of my emails are on the 3 guess your emails, my phone numbers been changed and my card is no where to be found can anyone help me tonight instead of waiting until business hours.thanks
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@susiebyrd1970 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.