Cancelling a Transaction-What happens next?

Apirella
New Community Member

Hi,

 

I cancelled a pending transaction and the funds are showing as "Money In". What happens next? Are the funds automatically returned to the source? What is the turn-around time? I'm not seeing an option to transfer the "Money-In" funds.

 

Appreciate the help.

 

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Apirella 

 

If you were able to cancel a payment it means the seller made a mistake with the email address on their auction and could not accept your payment.

Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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