Canceling an account

nfallon12
Contributor
Contributor

Does anyone know how to cancel an account when customer service is not responding?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@nfallon12 

 

Cancel a payment OR close an account?


Advice is voluntary.
Kudos / Solution appreciated.
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nfallon12
Contributor
Contributor
 
You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. 

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

 

 

This is the email I get when I try to use my account. I reviewed my account multiple times and couldn't find how I violated their polices. I have contacted customer services multiple times and I just receive automated responses.  Can anyone help?

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