Hello, @SimranStephen. To see information on how to close your PayPal account, please check out https://www.paypal.com/ca/smarthelp/article/faq1215. However, if there's an issue with the account, or if you have a concern about something, we would be happy to address things as best as possible.
To reach a Customer Service Representative, you can log on to your account, click Contact at the bottom of any page, and then select the topic that best fits your concern. After selecting a topic, please review each page in full to make sure you see all the prompts/links that may lead to a channel you can use to communicate securely with Customer Service.
Alternately, you may also send a Facebook Private Message (https://www.facebook.com/paypalca) or you may send a Twitter DM to @AskPayPal.
I hope this is helpful. Thanks for your patience during this time.
