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Can't verify birthday

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New Community Member

Can't verify birthday

I'm trying to make a payment and PayPal is asking me to verify my SS # and birthday. But the drop down to select the day is not showing any days. It's just blank. I can't proceed.

1 REPLY 1
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Esteemed Advisor

Re: Can't verify birthday

@JohnC1314 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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