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Can't see my payment from ebay sale

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Contributor

Can't see my payment from ebay sale

Hi!
I've been selling stuff on ebay through my personal account for a year and everything was fine.
Yesterday I opened my own store on ebay and a few hours ago I made my first sale through my store but I can't see the transaction at PayPal.
I have received the 2 emails that I got every time that I made a sale (Sale confirmed /eBay requested a hold on the funds from your sale) but I can't see the transaction on PayPal.
Does anyone know why is this happening? Do I have to change something now that I have a store on ebay?
Will really appreciate your help.
Thank you!

7 REPLIES 7
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Contributor

Re: Can't see my payment from ebay sale

I just had the same thing happen.

I don't have any idea what they are up too but they make me real nervous.

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Re: Can't see my payment from ebay sale

Similar issue. Received a notice from eBay stating payment made. Balance looks to be available in PayPal, but I cannot see the actual payment transaction like usual.

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New Community Member

Re: Can't see my payment from ebay sale

I'm having the same exact problem as well. Please paypal fix this issue.

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New Community Member

Re: Can't see my payment from ebay sale

same here, saw the money available, transferred it to my bank, but the transactions not in my summary list.

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Esteemed Advisor

Re: Can't see my payment from ebay sale

@vasiliki614

 

Double check the email address you entered for the store and make sure you did not make a spelling mistake.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Can't see my payment from ebay sale

Thanks for answering! My email was spelled correctly. 12 hours later I finally saw the transaction on PayPal. I don't know if it was a coincidence but I also got a notification for reaching $1800 limit and my account needed verification again. So maybe that's why I didn't see my payment immediately.

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Member

Re: Can't see my payment from ebay sale

same here, saw the money payment in my credit card, but the transactions not in my PayPal summary list. i don even see the refunds from eBay