Can't reset PayPal password.

TomV23
New Community Member

I am trying to reset my PayPal password for security reasons, I complete the SMS confirmation, add the new password, but when I hit save nothing happens. Can someone please help?

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @TomV23

 

Thank you for your post and welcome to the Community Forum!

 

You may be facing a technical issue. You can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!

 

I hope this helps.

Martina

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