I need to reset my password to my PayPal account from a long while ago, but have no access to the phone number on the account, having got a new number quite a while ago. Is there any way to regain access to the account to add the new number?
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
OR
have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
Hello VBarnett1! Thank you for your post and welcome to the PayPal Community! If you are unable to complete the security check when accessing your account, I recommend reaching out to our customer service teams by phone for additional assistance. As advised by @kernowlass our teams can be reached by clicking on ‘help & contact’ at the bottom of any PayPal page. On the call, we can update your phone number so this doesn't happen again. Thank you. – Carlos
