Can’t pass the PSD2 check to access my account

[Daryl14]

I no longer have the mobile on my account and can’t pass the PSD2 check, i don’t know what else I can do?

[Rango0484]

Its unbelievable that a company this big is actually this stupid. I really dont have words for this. 

Im just imagining the brainless devs that created this.

[kernowlass]

@Rango0484 

@Daryl14 

A reminder to check the phone number on your paypal account has been there for months to prepare for this new security requirement.

So i think the devs are mainly the ones that did not keep their contact info up to date !!

You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.