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Can't open my account

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Member

Can't open my account

How can i reset my password? And i cant open my acxount. I already verified tru email, but i can't verified it tru mobile number because my phone is lost and i forgot my password.
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New Community Member

Re: Can't open my account

My roommate is having the same problem. She's tried to call, text, email and tweet them. She's waited on hold for over 20 mins for them to say they couldn't help her. The phone number isn't active, so what else can you do besides talk to a representative? PayPal needs to address this immediately. We're in a pandemic trying to pay rent today and this is terrible customer service.