Can't logon to my account - Not receiving SMS code

jkdunne
New Community Member

My account was created in Ireland and I now live in Australia. My phone number is set to my Australian number and I assume the issue is that there is no International code before it. How can this be resolved so I can get into my account???

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jkdunne 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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