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Can't login to my account.! HELP.!!

New Community Member

Can't login to my account.! HELP.!!

I forgot my password to my old account and I have 2 factor verification on but the phone number I used I no longer have. How am I supposed to fix this.?

Re: Can't login to my account.! HELP.!!

Hi Lil_Cass65, 


Thank you for contacting the PayPal Community Forum and welcome as a new member!


If you are having difficulty accessing your PayPal account, please contact our Customer Support team by phone. You can locate the contact number for your account by selecting "Help" at the bottom of any PayPal website page. On the next page please select "Call Us" - > "Continue as a Guest". The contact number and the opening hours for our Customer Support team will be provided to you. 


- Siobhan