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Can't login to an old account I haven't accessed in 3 and a half years

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New Community Member

Can't login to an old account I haven't accessed in 3 and a half years

Well I bought an item on eBay and never received it and after waiting 4 long months they finally decided to give me a refund. For some reason that refund went to an account that I haven't accessed in 3 plus years I don't have the card information and I don't remember the password what can I do to get into the account or get my refund? When I call PayPal they tell me to call eBay and vice versa
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Volunteer Advisor

Re: Can't login to an old account I haven't accessed in 3 and a half years

@Dorean1187 

 

Once marked as completed any refund will automatically go back to your bank account or card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Volunteer Advisor

Re: Can't login to an old account I haven't accessed in 3 and a half years

@Dorean1187 

 

Once marked as completed any refund will automatically go back to your bank account or card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.