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So i have now have 2 paypal accounts. I had two accounts couldn't get into either of them because it said that we couldn't verify you. Now a mirracle happened and i got into one ,but my card is connected to the other and i can't get into it because its says sorry we couldn't verify you even if i try to reset password it says sorry we couldn't verify you. Please help
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Hi @Exchiberg,
I'm sorry to hear you're having trouble accessing your account. In this situation, I would recommend you to call our Customer Support as this needs some additional authentication to be done to confirm it’s you. You can get the phone number by following these steps:
- Visit http://www.paypal.com/
- At the bottom of the page click 'Help and Contact'
- Click 'Contact Us'
- Click 'Call Us'
- Since you can't log in to your account, you can click 'Call as Guest'
Thanks!
MichelleW
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