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Can't log into PayPal

New Community Member

Can't log into PayPal

Paypal is requiring me to verify my log in through my old phone number, which is in a different country entirely. And i can't contact custoner service withought logging in
1 REPLY 1
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PayPal Employee

Re: Can't log into PayPal

Hi @Sab1231 

 

 

We sincerely apologize for what you have to experience. Since our telephone lines are closed due to Covid-19, please refer to the link attached : 

 

https://www.paypal.com/us/smarthelp/article/i-forgot-my-password.-how-do-i-reset-it-faq1933?app=sear... 

 

Hope this helps!