Can’t log in
Blondie1984
Contributor
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Posted on
Apr-05-2020
08:39 PM
I tried to log into my account and it says it couldn’t verify that it was me. I got an email saying it couldn’t verify my checking account I was going to remove it but can’t log in
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Account Status & Verification
1 REPLY 1
LiyanaMaya
PayPal Employee
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Apr-06-2020
05:53 AM
Hi @Blondie1984
If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet browser name and version, for example, Internet Explorer 11)?"
If you can’t log in because you forgot the email address or forgot your password connected with your PayPal account, you can recover access with these steps:
I forgot the email address for my PayPal account:
- Go to Log In.
- Click Having trouble logging in?
- Enter up to three email addresses you may have registered, then click Next.
- If an email address you entered is recognized we'll let you know which one.
- Click Continue to log in if you remember your password.
Hope this helps!
Kudos or solved is highly appreciated.
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