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Can't log in through my phone!

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New Community Member

Can't log in through my phone!

Hi, everyone.

So yesterday I could access my PayPal though app on my phone just fine. And now after the two step verification I get a white screen that won't go away. It's like it's glitched and I can't access my account.

So I try to log in through both Opera and Chrome on my phone. It says Sign in failed. "We're sorry, we can't log you in".

If I try to log in through my PC, everything is fine. I do enter the two step verification code and I can access my PayPal.

I really don't understand why I can't access PayPal through my phone, because I tried reinstalling the app and restarting the phone.

 

Any advice would help, thanks!