Can`t log in due to new EU rules

[SindrePersson]

Hi,

I set my account when I used to live in UK. Now I have moved back to Norway. My old UK number is stilled registered to the account and now I can`t log in at all since they are trying either call or send a text to number I do not have anymore. How do I solve this issue? 

[kernowlass · Accepted solution]

@SindrePersson 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.