Hello @TILLS Thank you for reaching paypal community center.
With regards on how to change my password here are the easy steps that needs to be followed. https://www.paypal.com/uk/smarthelp/article/how-do-i-change-my-password-or-my-security-questions-faq...
We apologised for not reaching the customer service easily, its just because of the pandemic situation thats why it may take some time for our team to answer it. But we are glad talk to you via chat.
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