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Can't get into an acccount - need personal service from PayPal to resolve difficulty

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New Community Member

Can't get into an acccount - need personal service from PayPal to resolve difficulty

I created an account. I typed the login user email incorrectly when creating the account. I tried to log back into the account and the email is not recognized. I put the closest email addresses in three times as instructed but it could not find a match, perhaps because of a simple typo. I must have made a mistake typing in the email address initially because it can't be found, I'm not sure what mistake I made when typing, but I need to access the account so I can close it and use this current account. Currently, there is no way to get past the automated login screen, the system can't find my login email, I can't get into the account to fix it.

 

How can I get someone (a human) at PayPal to help me find the mistake with my erroneous account and to get into the account so as to delete it?

1 REPLY 1
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Esteemed Advisor

Re: Can't get into an acccount - need personal service from PayPal to resolve difficulty

@BFC3 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.

You can also send them a  message

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.