Can't connect Chase account

vignesh16
New Community Member

I have tried logging in, which worked, when I get to the screen that asks which accounts would you like to connect and I click next it loads and then the url changes with this at the end "eligible-accounts?failedBecause=expired".

 

I tried routing number/accnt number which loads and then the url reloads and changes to "eligible-accounts?failedBecause=expired".

 

What's going on?

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1 REPLY 1

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi @vignesh16

 

I'm sorry to hear of the trouble linking your Chase account. Are you still experiencing this issue? If yes, what browser are you using? I recommend clearing your cache and cookies and try again using IE or Firefox. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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