Can't close my account
BadCompany
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-14-2020
08:13 PM
I recieved a suspect email from Paypal limiting my account and asking for more Paypal information shortly after opening the account. I have never used the account. I have heard of fraudulent paypal emails asking for more personal details and saying your account will be frozen if you do not provide them. So I just want to close my account. Nothing else, just close it. But you won't, saying you need more personal information from me. How do I know this is not fradulent? No I'm not sending you photos of my licence and credit cards. Just close my account please.
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-15-2020
05:03 AM
If the email directed you to log in normally and NOT via any link in that email AND the information is in your paypal message centre or in the resolution centre then its real.
If its a spoof DO NOT click on any link or reply.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives