Can't close business account, no recurring payments
mhicks071
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Posted on
Oct-22-2020
11:34 AM
I'm trying to close my business account, but am getting an error saying that I have recurring payments, so I can't close it. I want to move this to a separate email, as I mistakenly created my business account on my personal email.
**Your account can’t be closed**
This account cannot be closed because it currently has active recurring payment or subscription or installment plan or autobilling profiles. If you would like to close your account, please first cancel the active profiles and then try.
How can I assure that I've cancelled everything that I need to? As far as I can tell, I don't have any automatic payments set.
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