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Can't change number to outside Canada

Cmacd23
New Community Member

Can't change number to outside Canada

Hey. I'm in Asia and need to make some changes to my account...namely my phone number. It will not update my phone number as I'm in Asia and it doesn't support the number format. And now every time I try to login (and phone paypal), they send codes to my listed number that doesn't exist. I need help
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Can't change number to outside Canada

@Cmacd23 

 

Paypal is country specific so you have to open a paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You can't use a country specific paypal account internationally as you will hit problems + if you are moving countries permanently you would need to close your old account and open one in your new country.


Advice is voluntary.
Kudos / Solution appreciated.