Can’t change number or address and no one answers the phone at PayPal

Rbgeezy25
Contributor
Contributor
I have been on hold waiting to talk to a human for over one hour and forty minutes. No one is answering the chat either. You all will not let me change my phone number on the app or website. You all want to message my old number. You all will not let me change my primary address on the app or website. You all won’t accept my fingerprint as verification of my identity. You all ask for my phone number and I don’t use that number and you all won’t let me updated it. Answer the phone. Do some work.
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.