Can't change my last name after getting married

Jenny5015
New Community Member

I've been married for over a year and have tried to change my legal name on my account twice by submitting the necessary documents and have had no luck.  I've tried to reach out to customer service on the phone and via email and get no response.  I have funds sitting in my account that I want to transfer to my bank but am unable to do so since my last name on my bank doesn't match my last name on my Paypal account.  Any help would be much appreciated! 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.