Can't authenticate residence
Siemo08
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Posted on
Apr-04-2020
07:34 PM
It says I need to confirm my identity and address for full access to my account and confirming my identity is no problem but however my current residence I do not own and so do not get the bills/tax returns in my name and my banking statements are solely online now and I do not receive Centrelink payments I dont know what to do?
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Account Status & Verification
1 REPLY 1
moneymatters168
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Apr-07-2020
08:03 AM
Hi @Siemo08
Great question! We do appreciate you helping save the trees. What's more you securing your banking information. What you can do is ensure your personal information is updated with your bank. You can also request a statement mailed to you.
I hope this helps .
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