Can't add/remove bank account. Can't message them.

temp20200302
New Community Member

I cannot add or remove a bank account(see pic). I also cannot message anyone on the website itself(see pic)Pic1.JPGPic2.JPG.

Do they have specific hours or something?

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @idkwhatppisdoin,

 

Thank you for your post and welcome to the Community Forum!

 

I would recommend clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue! If not, please contact our Customer Service directly as PayPal functions do not work based on working hours. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina 

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