Can't access account - PayPal asking me to verify with old phone number and no other options

[sp9271947]

Can't access my account bc it keeps asking me to receive a text at an old phone number and gives NO other options. Tried clicking "problems logging in?" and resetting password. They sent me a code to my email address but once I get past that it's back to wanting to send me a text to an old phone number.

Tried resolution center but it wants to do the same thing.

Tried message center. Same thing.

Tried calling their phone helpline (and I can't paste the number here for some reason it gets rejected when I submit) and after going through 5 minutes of menus it said "due to covid we're closed" and hung up on me.

Every single attempt to contact them results in them wanting to text me a code to an old phone number and I can't change it.

So how am I supposed to fix this?

[StaceyBidgood]

Had enough

[Shannon2018]

Has anyone had any luck resolving this?

[StaceyBidgood]

How do i get paypal to send code to email instead of lost mobile phone plzz

[Donnad1986]

Having same trouble have you managed to sort it?

[sean_T]

same issue, support is useless. I was told by chat I can verify via email using old bills etc but so far all replies have ignored what I've wrote in the emails.

Phoning in is useless, can't get through to anyone.