Can't Login, thus, can't send email about login failure. WHAT IS GOING ON?

chjanson
New Community Member

Because Paypal system is pure rotten, the since long change of phone number is not recognized by the 2fa login procedure, still using the old number for verification code. Therefore, today, login failure. (While normally, it comes up with the correct number if do: "Try another way". But today it was a new message stating login failure when that route was attempted)

And since you need to be logged in to report a login failure, you are simply stuck, and cannot access anything. 

SO, what is going on in Paypal? Do they get paid to make this crappy solution?

 

Anyone knows how to reset the f... old number? Many thanks in advance.

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1 REPLY 1

Sunsky11
Contributor
Contributor
I am also having this same problem!! Would like to know what is the next step, as phone calls send a you back to emails which you cannot send as you cannot log in!!
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