Can't Close an Account.

FOAD1212
New Community Member

My business was sold and I need to close the PayPal account. When I click on CLOSE ACCOUNT under the LOGIN & SECURITY or the ACCOUNT PREFERENCES it just loads the LOGIN & SECURITY page again. No error message.

 

I'm on a macbook pro...latest systems and all updates....tried in both Chrome and Safari.

 

The account has a ZERO balance and there were never any issues or resolutions....and I am the only owner of the account.

 

Thoughts?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@FOAD1212 

 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to get a US rep. Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 

 

https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215

 

 


Kudos & Solved are greatly appreciated. 🙂
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