CHANGE OF PAYPAL COUNTRY: LOG IN PROBLEM

kirusimo
New Community Member

Dear Paypal Community,

I changed my paypal country and subsequently changed the phone number As a result I am currently having a problem logging into my paypal account, it gives the error below:

 

"Sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it."

 

Please is there anyone with a solution

 

Regards
Simon <removed>

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kirusimo 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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