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Business account back to personal

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Contributor

Business account back to personal

Hey, this hasn't been an issue for me before, but for some reason, I can't use my balance now, so I need help, desperately. Basically, it's asking for business information, so I think I might've accidentally made my account a business by mistake. I was wondering how to change it back, please give me a link how, because I've been doing research for hours and I can't find the correct thing to change to back. Thanks.

2 REPLIES 2
New Community Member

Re: Business account back to personal

I like how all of Paypal's help says to "contact the customer service team" which links to the useless "smarthelp" section, WHICH DOESN'T HAVE A WAY TO CONTACT THE CUSTOMER SERVICE TEAM. 

 

For example: https://www.paypal.com/ca/smarthelp/article/FAQ900

Contributor

Re: Business account back to personal

You need to contact paypal to change your account typr to personal. You can call or email them.