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Business Signup Glitch

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Contributor

Business Signup Glitch

I tried to switch to a business account, and then decided not to. Now I can't get back to my dashboard because it keeps redirecting me to the business signup page. Please help Smiley Frustrated

4 REPLIES 4
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Esteemed Advisor

Re: Business Signup Glitch

@noXXiouss

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




 


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Business Signup Glitch

That is not what I meant. I did not complete the process of changing to a business account. I decided halfway through the process that I did not want a business account. Now whenever I log in with that account, it takes me back to the "biz signup" and I cannot access anything else. 

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Contributor

Re: Business Signup Glitch

Whenever I try to log in, I am redirected to this pageWhenever I try to log in, I am redirected to this page

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Contributor

Re: Business Signup Glitch

What do we do about the problem