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I've been trying to change my business name in PayPal so it matches my store on eBay. I have followed every suggested step by step process multiple times and on different days... Profile > Profile and Settings > Name > Change > Your business name has changed > Continue ... I enter new business name and press "Update Business Name" ... I get a loading circle then a screen with a large checkmark and the words "Your business name is updated successfully" ... I hit "Done " The screen goes away and I think that the business name has changed only to find out that NOTHING was UPDATED! ... I have refreshed the page & nothing. ... I have logged off and back in & nothing. ... I have restarted my computer & nothing. ... I have even tried all the above with my mobile app uninstalled and then reinstalled! ... and NOTHING! ... I go check "My business info" again and again... only to find that NOTHING had changed! >What am I missing?
Solved! Go to Solution.
I found a phone number about this. All automated though. The voice said it may take 3-5 business days. Guess I'll see.
They should really mention this in the confirmation screen if this is the case.