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Blank popup in my business profile when trying to provide director info

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Blank popup in my business profile when trying to provide director info

I have been stuck in this same spot now for 1 month and Paypal service has been awful.  My business profile is stuck because Paypal asks me for more information on a director (me) and when I hit the "provide information" button all I get is a blank popup.  I have been unable to complete my business profile or close my account due to frustration with Paypal.