Becoming verified / required documents regarding adress

Yuyka23
New Community Member

Hello,

I am not able to withdraw funds or send money since a long time due to not having confirmed and verified my adress. I uploaded required documents / bill since a long time but noone gives me reply from help centre. when i choose to resolve option it says 
"You're all set, and your account is back to normal.Thank you for providing all the required informations "
But my account is not back to normal or set !!It shows always this notification that there is this account limitation, can someone tell me what to do ?? i am not in my country to be able to call centre and it seems like noone here cares!
Zuzana

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